Every enquiry answered. Every opportunity secured.
Ella manages admin, captures revenue and maximises opportunities, creating time for your team to focus on what they do best.
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How Ella helps your agency
Our team has a combined 70 years of experience working at estate agents, portals, CRMs and other proptech. We’re built property-first to empower the market with modern tools, helping you save time and boost revenue
Book a demo →Qualifies enquiries and books them straight into your negotiators' diary
Nurtures relationships and engages with your existing database
Picks up the phone when your team can't, trained on your processes and brand
Responds to all of your portal leads instantly, reducing the time your team spends on qualification
Available 24/7 to handle enquiries and tasks across voice, WhatsApp, web chat and email
Triages tenant issues, escalating out to contractors and creating work orders
Transcribes, logs, categorises and scores all calls, saving your team time
Handles repeat tasks like renewals, compliance, viewing feedback or creating valuation packs
Trained with industry-specific knowledge, designed to get you up and running without any hassle
"Hi, is 42 Maple Street still available?" Ella booked the viewing for 3pm Saturday and sent confirmation, all in your brand's voice.
Wherever your clients reach you
Every enquiry across phone, WhatsApp, web chat and email gets the same instant, on-brand response, so nothing slips between the channels and every opportunity is secured.
Book a demo →Connects to the tools you already use
Ella integrates with leading property CRMs and business platforms, slotting into the workflows your team already runs on.
Book a demo →We walk you through it, step by step
A guided onboarding with a real person at your side. We handle every integration and hand you an assistant that already understands property, so going live is not about training, it's about polish and fitting to your brand.
Hands-on support A dedicated account manager configures and launches Ella with you, end to end, so you're never left to set it up alone.
- Meet your account manager
A dedicated guide owns your launch from day one.
- We connect your phones & CRM
The technical integration work is on us.
- WhatsApp & website chat set up
We'll even talk to your website provider for you.
- Ella's already trained on propertypre-built
No months teaching her the basics — she arrives ready.
- You add the finishing touches
Tone of voice, qualifying criteria, a few agency details.
Frequently asked questions
Everything you need to know about how Ella fits into your agency.
Skip the pitch. See the product.
A short, no-pressure walkthrough of exactly where Ella would help you.
Book a demo